Question 1

What is the warranty on your lamps?

Accepted Answer

All our lamps come with a two-year warranty against manufacturing defects.

Question 2

Do you offer international shipping?

Accepted Answer

Yes, we ship internationally. Shipping rates vary based on location.

Question 3

Can I return a product if I'm not satisfied?

Accepted Answer

Absolutely! You can return any product within 30 days of purchase.

Question 4

How do I replace a bulb in my lamp?

Accepted Answer

Each lamp comes with a user manual that provides detailed instructions on bulb replacement. Generally, ensure the lamp is unplugged before changing the bulb.

Question 5

What types of bulbs are compatible with your lamps?

Accepted Answer

It varies depending on the model. Most of our lamps support LED, CFL, and traditional incandescent bulbs. Check the lamp’s specifications for more details.

Question 6

How do I clean my lamp?

Accepted Answer

For most lamps, dusting with a soft cloth is enough. For deeper cleaning, a damp cloth without any harsh chemicals should suffice. Always check the user manual for model-specific cleaning instructions.

Question 7

Do your lamps have dimmable features?

Accepted Answer

Many of our lamps come with dimmable features. Look for the "dimmable" label in the product specifications or description.

Question 8

Are replacement parts available for the lamps?

Accepted Answer

Yes, we offer a range of replacement parts for our products. Contact our customer service for more information on availability and ordering.

Question 9

Do you offer custom lamp designs?

Accepted Answer

It's possible to request adjusted designs. Please contact us for more information.

FAQ

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